Frequently Asked Questions
Everything you need to know about your OutdoorSports gear.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
How can I return or exchange an item?
We accept returns and exchanges on unworn items with original tags within 30 days of purchase. Simply visit our online Returns Portal to generate a prepaid shipping label.
Are your outdoor apparel items waterproof?
Many of our jackets and pants feature high-performance waterproof ratings (10k-20k mm). Please check the specific product description for the 'Waterproof' or 'Water-Resistant' technical specifications.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and inseam to compare against our specific garment measurements for the best fit.
Do you offer a warranty on performance gear?
Yes, all OutdoorSports technical apparel comes with a 1-year limited warranty against manufacturing defects in materials and workmanship.